Frequently Asked Questions
Everything you need to know about elevating your living space with ORI Future.
What is the typical delivery timeframe for furniture items?
Standard shipping for in-stock items typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, ORI Future ships to the contiguous United States and Canada. We are working on expanding our logistics network to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale furniture cannot be returned unless they arrive damaged.
Are your materials sustainably sourced?
Yes, at ORI Future, we prioritize eco-friendly manufacturing. Over 80% of our wood products are FSC-certified, and we use recycled textiles in our upholstery collections whenever possible.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.