Returns & Exchanges
At ORI Future, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. Whether a piece doesn't fit your space or you've simply changed your mind, we are here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original ORI Future packaging, ensuring all protective materials and tags are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our warehouse team inspects the returned home goods, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing